DocSens360.ai
Privacy Policy
We take your privacy seriously. This policy explains what data we
collect, how we use it, and the controls you have over it.
EFFECTIVE 04 JUN 2026
LAST UPDATED 04 JUN 2026
VERSION 1.0
Beyond Universe Technologies Private Limited, operating the DocSens360.ai platform ("we", "us", "our"), is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and protect information about you and your organization when you use the Platform. By using the Platform, you agree to the practices described in this Privacy Policy.
01
Article 01
Information We Collect
1.1 Account and Registration Information
When you register for or use the Platform, we collect information such as:
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Name and contact details (email address, phone number)
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Organization name and business details
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Billing and payment information (processed securely by our payment processors)
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Login credentials (passwords are stored in hashed/encrypted form)
1.2 Customer Content
We process the documents, files, text, metadata, and other content that you upload, create, or store on the Platform solely to provide the Service to you.
1.3 Usage and Technical Data
We automatically collect technical and usage information when you interact with the Platform, including:
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IP address, browser type, device identifiers, and operating system
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Log files, access times, and pages or features accessed
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Feature usage patterns and interaction data to improve the Platform
1.4 AI Interaction Data
When you use AI-powered features, we may process the inputs and outputs of those interactions to deliver the feature, improve model performance, and ensure compliance with our acceptable use policies. We will not use your Customer Content to train general AI models without your explicit consent.
1.5 Communications
We collect information you provide when you contact us for support, send feedback, or communicate with our team.
02
Article 02
How We Use Your Information
We use the information we collect to:
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Provide, operate, and maintain the Platform and its features
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Process transactions and manage subscriptions and billing
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Authenticate users and enforce security controls
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Deliver AI-powered features and personalized functionality
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Monitor Platform performance, diagnose issues, and improve the Service
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Send service-related communications, updates, and security alerts
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Comply with legal obligations and enforce our Terms
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Conduct analytics and research to develop new features and improve the Platform
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Respond to your inquiries and provide customer support
03
Article 03
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, we process your personal data on the following legal bases:
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Performance of a contract: to provide the Services you have subscribed to
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Legitimate interests: to maintain Platform security, prevent fraud, and improve our services
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Legal obligations: to comply with applicable laws and regulations
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Consent: where you have explicitly provided consent, such as for marketing communications
04
Article 04
Sharing and Disclosure of Information
4.1 Within Your Organization
User data within an organization's account is accessible to authorized administrators and users in accordance with your configured role-based permissions.
4.2 Service Providers
We may engage trusted third-party service providers to assist in operating the Platform (e.g., cloud infrastructure, payment processing, analytics, email delivery). These providers are contractually obligated to process data only as instructed by us and in accordance with applicable data protection requirements.
4.3 Legal Requirements
We may disclose your information to law enforcement, regulators, or other third parties if required to do so by applicable law, legal process, or to protect the rights, safety, or property of DocSens360.ai, our users, or the public.
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same level of protection as described in this Privacy Policy.
4.5 No Sale of Personal Data
We do not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.
05
Article 05
Data Retention
We retain personal data and Customer Content for as long as necessary to provide the Service and fulfil the purposes described in this Privacy Policy, or as required by applicable law. Upon account termination, we will retain your data for a reasonable period to allow you to retrieve it, after which it will be deleted or anonymized in accordance with our data retention schedule and applicable law. Specific retention periods may be set out in your service agreement.
06
Article 06
Data Security
We implement industry-standard technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These include, but are not limited to:
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Encryption of data in transit using TLS/HTTPS and at rest using AES-256 or equivalent
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Role-based access controls and least-privilege principles
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Regular security assessments, vulnerability scanning, and penetration testing
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Multi-factor authentication capabilities for user accounts
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Audit logging and anomaly detection
While we take significant steps to protect your data, no method of transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and applicable regulators as required by law.
07
Article 07
International Data Transfers
Your information may be stored and processed in countries other than your country of residence. When we transfer personal data across international borders, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by applicable data protection authorities or other legally recognized mechanisms, to ensure your data receives an adequate level of protection.
08
Article 08
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as pixels and local storage) to operate and improve the Platform, authenticate sessions, and analyze usage. You can control cookies through your browser settings; however, disabling certain cookies may affect Platform functionality. We do not use tracking technologies for cross-site advertising.
09
Article 09
Your Rights and Choices
Depending on your location, you may have the following rights with respect to your personal data:
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Access: the right to request a copy of the personal data we hold about you
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Rectification: the right to correct inaccurate or incomplete data
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Erasure: the right to request deletion of your personal data, subject to legal retention obligations
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Restriction: the right to request that we restrict the processing of your data in certain circumstances
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Portability: the right to receive your data in a structured, machine-readable format
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Objection: the right to object to processing based on legitimate interests
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Withdrawal of Consent: where processing is based on consent, the right to withdraw that consent at any time
To exercise any of these rights, please contact us at info@docsens360.ai. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
10
Article 10
Children's Privacy
The Platform is not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.
11
Article 11
Third-Party Links and Integrations
The Platform may contain links to or integrate with third-party websites and services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.
12
Article 12
AI and Automated Decision-Making
Some features of the Platform use AI and automated processing to analyse documents and provide recommendations or classifications. Where automated processing has a significant legal or similarly significant effect on you, you may have the right to request human review of such decisions. Please contact us if you have concerns about automated processing affecting your data.
13
Article 13
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through the Platform at least thirty (30) days before they take effect, unless a shorter period is required by law. Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
18
Article 18
Contact Us and Data Protection Officer
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:
info@docsens360.ai
Address
Beyond Universe Software Technologies, 107, J.J. Street, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096
If you are located in the EEA or UK and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.
© 2026 Beyond Universe Technologies Private Limited. All rights reserved. DocSens360.ai is a product of Beyond Universe Technologies Private Limited. This document is confidential and intended for client review purposes only.
